Renew online
Here's how!
IMPORTANT: Our online system has changed since last spring. Please read this information BEFORE proceeding to the RENEW NOW button at the bottom.
Please call 204-942-5483 if you would like to renew an existing Four or Three Play package or if you woud like to make changes to your subscription..
NOTE: You can email boxoffice@pte.mb.ca to request a call-back at a time that is convenient for you .
1. Click on RENEW NOW and LOGIN to your online account with your email address (the same one on the top of your renewal form.
If you've forgotten the password or have't set it up yet, click on FORGOT MY PASSWORD at the bottom of that screen. You’ll be taken to a page where you will type in your email address and click the button to get an email with a link to reset/set your password.
DO NOT CLICK “NEW CUSTOMER” – if you set up a new customer account, you will not be able to access your subscription.
2. Once you’re logged in, you’ll be taken to the MY ACCOUNT page. The menu item you're looking for is FIXED SUBSCRIPTIONS - it's the final item on the menu in the white part of the page.
3. When you click on BUY SUBSCRIPTION, the next page shows you the five play option - it's not set up for four or three play packages at this time (call the PTE Box Office if you have an existing smaller package). Make sure you indicate how many packages you're renewing at the bottom.
4. The next screen shows all of the series dates. Yours will be indicated by a black circle at the top. You can switch your dates at this time, if you like. Scroll down to click NEXT.
5. The map will indicate your seat(s) with a little ticket symbol. You can also select different seats from what's showing as available.
6. The next screen will allow you to select the price type for each of your seats (Adult, Senior, Student).
7. During the checkout procedure, you'll notice that the delivery method indicates to pick up the tickets at PTE. In fact, you will receive your package, including tickets, Subscriber Handbook, Bring a Friend coupon, VIP Drink Discount card and parking pass, at the beginning of September. Packages are mailed to arrive just after Labour Day.
STILL HAVE QUESTIONS? Call the PTE Box Office at 204-942-5483 during regular hours, or email to request a call at a convenient time.
RENEW NOW